Contact Us

Don't hesitate to reach out with any questions!

By clicking submit, you agree to Etsy’s Terms of Use and Privacy Policy.

Thanks for getting in touch!

We will get back to you as soon as we can. Meanwhile, you can check your email for receipt of the message.

Hours

Mon 09:00 — 18:00
Tue 09:00 — 18:00
Wed 09:00 — 18:00
Thu 09:00 — 18:00
Fri 09:00 — 18:00

Legal imprint

Terms & Conditions and Right of Withdrawal

Right of withdrawal

right of withdrawal
You have the right to withdraw from this contract within thirty days without giving any reason
to revoke. The cancellation period is thirty days from the day on which you
or a third party designated by you, who is not the carrier, to deliver the goods to
have or has taken possession.

In order to exercise your right of withdrawal, you must inform us (Mariyan Georgiev, Postfach 36243 Niederaula, Germany,
eBay.gz.inc@gmail.com)
by means of a clear explanation (e.g. a with the
letter sent by post, fax or e-mail) about your decision to accept this
to revoke the contract. You can use the attached
Use the model cancellation form, which is not mandatory.

You can also submit your declaration in accordance with the explanations and forms
those via "My Etsy" under "Buy / Purchase overview" for the respective item
are available, complete and submit electronically. Make of this
If you make use of this option, you will be sent an email immediately (e.g. by e-mail).
Confirmation of receipt of your declaration sent.

To meet the cancellation deadline, it is sufficient for you to send the notification about the
Exercise the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have to you all payments, which we from
you have received, including delivery costs (excluding the
additional costs resulting from the fact that you choose a different type of
Delivery selected as the cheapest standard delivery offered by us
have), immediately and at the latest within 14 days from the day
repay on the date of notification of your cancellation of this contract
has come to us. For this refund we use the same
The means of payment that you used in the original transaction
unless something else was expressly agreed with you; in no case
you will be charged fees for this repayment. We can the
Reject repayment until we have received the goods back or until
you have provided proof that you have returned the goods, per
whichever is earlier.

You have to have the goods immediately and in any case at the latest within 45
days from the day on which you inform us about the cancellation of this contract,
return or hand over to us. The deadline is met if you
Send goods before the 45-day period has expired. You wear them
direct costs of returning the goods. You must for any
Loss in value of the goods only arise if this loss in value is due to a
Examination of the nature, properties and functioning of the goods
necessary handling of them.

Sample cancellation form

(If you want to revoke the contract, please fill out this form
out and send it back.)

– To Mariyan Georgiev, Postfach 36243 Niederaula, Germany, eBay.gz.inc@gmail.com

– I/we (*) hereby revoke the contract concluded by me/us (*)
about buying the following
Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete where not applicable.

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):

https://ec.europa.eu/consumers/odr